Service Terms & Conditions
Terms of Service
Please read these terms and conditions carefully before using our services.
These Terms of Service ("Terms") govern your use of the services provided by DAJIRAJ INFOTECH PVT LTD ("Company," "we," "our," or "us"). By accessing our website or engaging our services, you agree to be bound by these Terms.
1. Company Information
DAJIRAJ INFOTECH PVT LTD is a private limited company incorporated under the laws of India, specializing in software development, mobile app development, web development, UI/UX design, DevOps services, and related technology solutions.
2. Acceptance of Terms
By accessing our website, requesting quotes, or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
3. Services Description
We provide the following services:
- Custom Software Development: Web applications, mobile apps, and desktop software
- Mobile App Development: iOS, Android, and cross-platform applications
- Web Development: Responsive websites, e-commerce platforms, and web applications
- UI/UX Design: User interface and user experience design services
- DevOps Services: Cloud deployment, CI/CD, and infrastructure management
- Consulting Services: Technology consulting and digital transformation
- Maintenance & Support: Ongoing technical support and maintenance
4. Service Agreements
Specific project terms, timelines, deliverables, and pricing will be detailed in individual Service Agreements or Statements of Work (SOW). These documents, along with these Terms, constitute the complete agreement between the parties.
5. Client Responsibilities
Clients agree to:
- Provide accurate and complete project requirements
- Supply necessary materials, content, and information in a timely manner
- Provide timely feedback and approvals
- Make payments according to agreed terms
- Ensure they have rights to any materials provided to us
- Comply with all applicable laws and regulations
6. Payment Terms
General Payment Terms
- Payment schedules will be specified in individual project agreements
- Typically, 30-50% advance payment is required before project commencement
- Payments are due within 30 days of invoice date unless otherwise specified
- Late payments may incur interest charges of 1.5% per month
- All prices are quoted in Indian Rupees (INR) unless otherwise specified
Additional Costs
Third-party services, licenses, hosting, and other external costs are additional and will be billed separately or included in the project quote as specified.
7. Intellectual Property Rights
Client-Owned IP
Upon full payment, clients receive ownership of custom code and designs created specifically for their project, excluding:
- Third-party libraries, frameworks, and open-source components
- Our proprietary tools, methodologies, and pre-existing code
- General concepts, ideas, and know-how developed during the project
Company-Retained Rights
We retain the right to use general knowledge, skills, experience, and techniques acquired during project execution for future projects.
8. Confidentiality
We respect the confidentiality of client information and will not disclose confidential information to third parties without prior written consent, except as required by law or to fulfill our obligations under the service agreement.
9. Project Timelines and Delays
Project timelines are estimates based on the information available at the time of agreement. Delays may occur due to:
- Changes in project scope or requirements
- Delayed client feedback or approvals
- Technical complexities or third-party dependencies
- Force majeure events
10. Warranties and Disclaimers
Limited Warranty
We warrant that our services will be performed with reasonable skill and care. We provide a 30-day warranty on deliverables to fix bugs and defects reported during this period.
Disclaimer
EXCEPT AS EXPRESSLY SET FORTH HEREIN, WE PROVIDE ALL SERVICES "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY THE CLIENT FOR THE SPECIFIC SERVICES GIVING RISE TO THE CLAIM. WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
12. Termination
Termination by Client
Clients may terminate services with 30 days written notice. Payment for completed work and reimbursement of expenses incurred up to the termination date will be due.
Termination by Company
We may terminate services immediately for non-payment, breach of terms, or if continuation of services becomes impractical or impossible.
13. Indemnification
Clients agree to indemnify and hold us harmless from any claims, losses, or damages arising from: (a) breach of these terms, (b) violation of applicable laws, (c) infringement of third-party rights by client-provided materials.
14. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Any disputes arising from these Terms or our services will be subject to the exclusive jurisdiction of the courts in Gujarat, India.
15. Force Majeure
We shall not be liable for any delay or failure to perform due to circumstances beyond our reasonable control, including natural disasters, government actions, pandemics, or technical failures.
16. Modifications to Terms
We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with the "Last Updated" date. Continued use of our services constitutes acceptance of modified Terms.
17. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
18. Contact Information
For questions about these Terms of Service, please contact us: